Resolved -
At approximately 9:55 AM EDT on Monday, May 4, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective action. At approximately 10:20 AM EDT, the issue was resolved. The service continues to operate as expected. Class engineers will continue to closely monitor the systems.
May 4, 10:31 EDT
Resolved -
At approximately 9:10 AM EDT on Monday, May 4, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective action. At approximately 9:25 AM EDT, the issue was resolved. The service continues to operate as expected. Class engineers will continue to closely monitor the systems.
May 4, 09:41 EDT
Resolved -
At approximately 8:02 PM EDT on Tuesday, April 28, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective action. At approximately 8:40 PM EDT, the issue was resolved. The service continues to operate as expected. Class engineers will continue to closely monitor the systems.
Apr 28, 20:56 EDT
Resolved -
Tuesday, April 21, 2026, 06:45 AM IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions. Any users that are still experiencing issues should refresh their browser to reconnect to the session.
Apr 21, 01:45 EDT