Class Technologies Inc

All Systems Operational

Class for Zoom Operational
90 days ago
99.95 % uptime
Today
Class US Operational
90 days ago
99.75 % uptime
Today
Class Canada Operational
90 days ago
100.0 % uptime
Today
Class South America Operational
90 days ago
100.0 % uptime
Today
Class Europe Operational
90 days ago
100.0 % uptime
Today
Class Middle East Operational
90 days ago
100.0 % uptime
Today
Class Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Class for Teams Operational
90 days ago
99.9 % uptime
Today
Class for Teams US Operational
90 days ago
99.9 % uptime
Today
Class for Teams Canada Operational
90 days ago
99.9 % uptime
Today
Class for Teams South America Operational
90 days ago
99.9 % uptime
Today
Class for Teams Europe Operational
90 days ago
99.9 % uptime
Today
Class for Teams Middle East Operational
90 days ago
99.9 % uptime
Today
Class for Teams Asia Pacific Operational
90 days ago
99.9 % uptime
Today
Collaborate Operational
90 days ago
99.93 % uptime
Today
Collaborate (US) Operational
90 days ago
99.73 % uptime
Today
Collaborate (Canada) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Collaborate (Europe) Operational
90 days ago
100.0 % uptime
Today
Class Support Portal Operational
90 days ago
100.0 % uptime
Today
Class Trust Center Operational
90 days ago
100.0 % uptime
Today
Class Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 30, 2025

No incidents reported today.

Oct 29, 2025
Resolved - Microsoft has resolved the service disruption. Class services are fully operational.
Oct 29, 20:33 EDT
Update - We are continuing to monitor for any further issues.
Oct 29, 19:45 EDT
Update - We are continuing to monitor for any further issues.
Oct 29, 19:02 EDT
Update - Our automated tests show that the system has recovered. We are continuing to monitor for any further issues.
Oct 29, 18:01 EDT
Update - We are continuing to monitor for any further issues.
Oct 29, 16:58 EDT
Update - We are continuing to monitor for any further issues.
Oct 29, 15:33 EDT
Monitoring - Microsoft has identified the root cause of the outage, and Azure services are starting to recover. More details can be found here: https://azure.status.microsoft/en-us/status.

Class users should now be able to access Class for Teams sessions. Our Engineering team will continue to monitor Class services.

Oct 29, 14:30 EDT
Update - We are continuing to work closely with our service provider to resolve the issue. We will provide more information when it is available. More details on the potential issue can be found here: https://azure.status.microsoft/en-us/status.
Oct 29, 13:55 EDT
Identified - An upstream provider of our Class for Teams product has identified a potential critical issue affecting users' ability to join Class for Teams sessions. Class is actively engaged in troubleshooting, and will provide more information when it is available. More details on the potential issue can be found here: https://azure.status.microsoft/en-us/status.
Oct 29, 12:55 EDT
Investigating - Class for Teams users are currently unable to join sessions. We have identified an issue with one of our upstream providers and are working closely with them on root cause analysis. We will continue to provide updates as more details become available.
Oct 29, 12:26 EDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - AWS has resolved the service disruption. Class services are fully operational.
Oct 20, 21:25 EDT
Update - Class services are now operating normally. We are continuing to monitor for any further issues and awaiting the final confirmation from AWS before closing this incident.

More details can be found on the AWS Health Dashboard: https://health.aws.amazon.com/health/status.

Oct 20, 17:55 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 10:11 EDT
Monitoring - Monday, October 20, 2025, 8:05 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours - Collaborate MCU session servers have recovered, and users should be able to join MCU sessions (non-Chime). Our engineering team will continue to monitor Collaborate services.
Oct 20, 08:09 EDT
Identified - Monday, October 20, 2025, 7:40 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours - Some Collaborate (US) users cannot connect to MCU sessions (non-Chime) due to an outage in AWS. The root cause of the issue has been identified, and AWS services are recovering. Our engineering team is working with AWS to resolve the issue as quickly as possible.
Oct 20, 07:46 EDT
Resolved - AWS has resolved the service disruption. Class services are fully operational.
Oct 20, 21:24 EDT
Update - Class services are now operating normally. We are continuing to monitor for any further issues and awaiting the final confirmation from AWS before closing this incident.

More details can be found on the AWS Health Dashboard: https://health.aws.amazon.com/health/status.

Oct 20, 17:56 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 10:11 EDT
Monitoring - Monday, October 20, 2025, 8:20 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours - Collaborate AWS Chime session servers have recovered, and users should be able to join AWS Chime sessions. Our engineering team will continue to monitor Collaborate services.
Oct 20, 08:51 EDT
Identified - Monday, October 20, 2025, 7:11 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours - The root cause of the issue has been identified, and AWS services are recovering. Our engineering team is working with AWS to resolve the issue as quickly as possible.
Oct 20, 07:13 EDT
Investigating - Monday, October 20, 2025, 6:45 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours - Collaborate (US) users are currently unable to connect to AWS Chime sessions due to an outage in AWS. Our engineering team is working to resolve this issue. As a workaround, please use another session that is not configured to use AWS Chime for audio and video.
Oct 20, 06:49 EDT
Resolved - AWS has resolved the service disruption. Class services are fully operational.
Oct 20, 21:24 EDT
Monitoring - Class services are now operating normally. We are continuing to monitor for any further issues and awaiting the final confirmation from AWS before closing this incident.

More details can be found on the AWS Health Dashboard: https://health.aws.amazon.com/health/status.

Oct 20, 17:54 EDT
Update - Class services continue to recover as more AWS services are being restored.

Our engineering team is working with AWS to mitigate the issue and restore full service as quickly as possible.

More details can be found on the AWS Health Dashboard: https://health.aws.amazon.com/health/status.

Oct 20, 16:37 EDT
Update - AWS continues to apply mitigation steps to resolve the service disruption. Class is seeing signs of recovery, but full restoration is still in progress.

Our engineering team is working with AWS to mitigate the issue and restore full service as quickly as possible.

More details can be found on the AWS Health Dashboard: https://health.aws.amazon.com/health/status.

Oct 20, 14:41 EDT
Identified - AWS has reported additional network connectivity issues that are impacting AWS services for US hosted Class and Collaborate services. South American hosted services may also be affected.

Services operating outside of the US are working as expected.

Our engineering team is working with AWS to mitigate the issue and restore full service as quickly as possible.

More details can be found on the AWS Health Dashboard: https://health.aws.amazon.com/health/status.

Oct 20, 11:38 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 10:10 EDT
Update - We are continuing to monitor for any further issues.
Oct 20, 08:03 EDT
Monitoring - Monday, October 20, 2025, 5:30 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours - AWS has identified the root cause of the global outage, and AWS services are starting to recover. More details can be found on the AWS Health Dashboard: https://health.aws.amazon.com/health/status.

Class users should now be able to access Class for Zoom and Class for Web sessions. Our Engineering team will continue to monitor Class services.

Oct 20, 05:54 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.