All Systems Operational

Uptime over the past 90 days. View historical uptime.
Class for Zoom Operational
Class US Operational
Class Canada Operational
Class South America Operational
Class Europe Operational
Class Middle East Operational
Class Asia Pacific Operational
Class for Teams Operational
Class for Teams US Operational
Class for Teams Canada Operational
Class for Teams South America Operational
Class for Teams Europe Operational
Class for Teams Middle East Operational
Class for Teams Asia Pacific Operational
Collaborate Operational
Collaborate (US) Operational
Collaborate (Canada) Operational
Collaborate (Asia Pacific) Operational
Collaborate (Europe) Operational
Class Support Portal Operational
Class Trust Center Operational
Class Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Collaborate (Asia Pacific) Impacting Maintenance Nov 11, 2026 09:00-13:00 EST

The Collaborate v26.20 release will be deployed to the Asia Pacific region (https://au.bbcollab.com), hosted in AWS (Asia Pacific - Sydney): ap-southeast-2.

Start Time:
Thursday, November 12, 2026, 1:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours

End Time:
Thursday, November 12, 2026, 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/article/Class-Collaborate-Version-26-20-Release

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes
Posted on Nov 02, 2026 - 11:26 EST

Collaborate (EU) Impacting Maintenance Nov 11, 2026 19:00-23:00 EST

The Collaborate v26.20 release will be deployed to the Europe region (https://eu.bbcollab.com), hosted in AWS (Ireland): eu-west-1.

Start Time:
Thursday, November 12, 2026, 12:00 Midnight GMT

End Time:
Thursday, November 12, 2026, 4:00 AM GMT

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/article/Class-Collaborate-Version-26-20-Release

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes
Posted on Nov 02, 2026 - 11:28 EST

Collaborate (CA) Impacting Maintenance Nov 12, 2026 02:00-06:00 EST

The Collaborate v26.20 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1.

Start Time:
Thursday, November 12, 2026, 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

End Time:
Thursday, November 12, 2026, 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/article/Class-Collaborate-Version-26-20-Release

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes
Posted on Nov 02, 2026 - 11:29 EST

Collaborate (US) Impacting Maintenance Nov 12, 2026 02:00-06:00 EST

The Collaborate v26.20 release will be deployed to the US region (https://us.bbcollab.com), hosted in AWS (US - Virginia): us-east-1.

Start Time:
Thursday, November 12, 2026, 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

End Time:
Thursday, November 12, 2026, 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/article/Class-Collaborate-Version-26-20-Release

Please visit the release notes page: https://www.class.com/support/collaborate/release-notes
Posted on Nov 02, 2026 - 11:30 EST

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Security Update: Class Collaborate Not Affected by Critical PHP Vulnerabilities (CVE-2026-109618 & CVE-2026-109619)
Resolved - Class Collaborate is not affected by the critical PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 ("php2shell"). Collaborate doesn't use PHP, so the affected software isn't part of the service. You don't need to do anything.

For full details, see our security advisory on the Class Trust Center: https://trust.class.com
Oct 26, 16:07 EDT
Security Update: Critical PHP Vulnerabilities (CVE-2026-109618 & CVE-2026-109619) Patched
Resolved - Class for Zoom and Class for Teams have been patched against two critical PHP vulnerabilities, CVE-2026-109618 and CVE-2026-109619 ("php2shell"). The patches were applied on October 21, 2026. There was no impact on service availability, and you don't need to do anything.

For full details, see our security advisory on the Class Trust Center: https://trust.class.com
Oct 26, 16:06 EDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Collaborate - (EU) Single Session Server Taken Out of Service
Resolved - Wednesday, October 21, 2026, 5:30 PM IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server (ultra-eu-prod-saturn-i-0ef776bcab7cbbcb4). Any users still experiencing issues should refresh their browser to reconnect to the session. For more information, visit: https://support.class.com/s/article/Collaborate-Single-Session-Server-Taken-Out-of-Service
Oct 21, 13:36 EDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

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