Scheduled -
The Collaborate v26.10 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1.
Start Time: Thursday, June 11, 2026, 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours
End Time: Thursday, June 11, 2026, 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours
Completed -
The scheduled maintenance has been completed.
Jun 10, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 11:00 EDT
Scheduled -
The Collaborate v26.10 release will be deployed to the Asia Pacific region (https://au.bbcollab.com), hosted in AWS (Asia Pacific - Sydney): ap-southeast-2.
Start Time: Thursday, June 11, 2026, 1:00 AM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours
End Time: Thursday, June 11, 2026, 5:00 AM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours
Resolved -
At approximately 9:09 AM EDT on Monday, June 1, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective action. At approximately 9:20 AM EDT, the issue was resolved. The service continues to operate as expected. Class engineers will continue to closely monitor the systems.
Jun 1, 09:25 EDT
Resolved -
At approximately 12:00 PM EDT on Saturday, May 30, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective action. At approximately 12:30 PM EDT, the issue was resolved. The service continues to operate as expected. Class engineers will continue to closely monitor the systems.
May 30, 12:34 EDT
Resolved -
At approximately 5:28 PM UTC/GMT, the issue was resolved. The service continues to operate as expected. Class engineers will continue to closely monitor the systems.
May 28, 13:37 EDT
Identified -
At approximately 5:11 PM UTC/GMT on Thursday, May 28, 2026, a subset of users in a single pod in the Class hosted environment began experiencing issues joining classes. Class engineers are engaged and have taken corrective action. We will provide an update when the issue is resolved.
May 28, 13:23 EDT