Collaborate - (EU) Single Session Server Taken Out of Service

Incident Report for Class Technologies Inc

Resolved

Thursday, August 13, 2026, 9:20 AM IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server (ultra-eu-prod-saturn-i-07d144e2cd4f6aa6b). Any users still experiencing issues should refresh their browser to reconnect to the session. For more information, visit: https://support.class.com/s/article/Collaborate-Single-Session-Server-Taken-Out-of-Service

Posted Aug 13, 2026 - 09:59 EDT

This incident affected: Collaborate (Collaborate (Europe)).