Recording Playback Errors

Incident Report for Class Technologies Inc

Resolved

This incident has been resolved.

Posted May 21, 2026 - 08:48 EDT

Identified

At approximately 11:27 AM EDT on Tuesday, May 19, 2026, a subset of users began experiencing errors when attempting to play back recordings. Class engineers have identified the cause and a fix is being prepared. We will provide an update once the fix has been deployed.

Posted May 21, 2026 - 07:01 EDT

This incident affected: Class for Zoom (Class US, Class Canada, Class South America, Class Europe, Class Middle East, Class Asia Pacific) and Class for Teams (Class for Teams US, Class for Teams Canada, Class for Teams South America, Class for Teams Europe, Class for Teams Middle East, Class for Teams Asia Pacific).