Collaborate - (AU) Single Session Server Taken Out of Service

Incident Report for Class Technologies Inc

Resolved

Tuesday, March 10, 2026, 6:35 PM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server (ultra-au-prod-saturn-i-06f7a8edf6732fe3d). Any users still experiencing issues should refresh their browser to reconnect to the session. For more information, visit: https://support.class.com/s/article/Collaborate-Single-Session-Server-Taken-Out-of-Service

Posted Mar 10, 2026 - 09:52 EDT

This incident affected: Collaborate (Collaborate (Asia Pacific)).